We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.

The easiest way is to log into your account by clicking on the “My Account” link at the top of the page, or you can Click Here and enter your username and password. If you have forgotten your password, simply click the “forgot password” link and then proceed to reset your password with the link that comes to your email.

You can also call our fulfillment center at 520-547-0921 directly during their normal business hours of Monday through Friday 9am to 5pm or email Support@NurtureSmart.org

First you will want to check to make sure that if you have multiple items that the products did not ship in multiple packages. You can check this by going to your account page. Look at your order status to see if all of the packages show Delivered as the shipping status. If they all show delivered and you are missing an item, please contact our Customer Service for assistance at Support@NurtureSmart.org

If you have received the wrong product, please contact our customer service within 72 hours. We will work with you to expedite the return of your incorrect order and send the correct product.

Yes, please contact Orders@NurtureSmart.Org or call our office at 520-547-0921 for more information.

We accept and process our returns via Amazon Multi-Channel Fulfillment (MCF) throughout the United States. If you would like to return an undamaged or damaged product (including incorrect products, such as you received the incorrect product by mistake), please visit our Contact page and select the Returns & Exchanges option in the contact form.

We can only accept product returns within the first 30 days of the shipment receipt in most cases with a $5 processing fee for all returns which will be applied at the time of refund.The product must be returned to us (you will be responsible for the cost to ship the products back to us.) All Nurture Smart products have a 120 day limited warranty.

In your message, please include your name, email address, Shopify order number, name(s) of the product(s) you would like to return or exchange, and the reason for your return or exchange.

Once we receive your return and/exchange message, we will contact you via the email address you submitted in our website contact form. We may also ask for proof of your Shopify order (such as a screenshot) that includes your name and address as well as images of the product(s) purchased and/or received, shipping box(es), and shipping label(s).

After we receive the above information, we will email you a RMA return label from our Amazon MCF platform so you can mail your return and/or exchange to our Amazon warehouse. Once your return and/or exchange arrives at the Amazon warehouse, we will reimburse you for your order or ship your exchange.

To return damaged products, please provide an image of the whole product, including the damage(s).

To return incorrect products, please provide an image of the incorrectly received product showing the product ID or barcode sticker. If available, please also include images of the model number and serial number.

To return missing products (such as you received a shipment without the product inside), please provide images of empty product packaging, images of all products received, and all product ID or barcode stickers.

Here at Nurture Smartᵀᴹ, we ship our products throughout the United States and Canada. We have 3 shipping options available: Standard (5-7 business days), Expedited (3-5 business days), and Priority (1-2 business days). Orders shipped outside of the United States will incure a shipping fee.

All orders are shipped within 1 to 2 business days after the order was placed. All orders have an up-front delivery promise that is displayed before an order is placed.

Our Standard shipping option is free within the United States on orders over $50. Our other shipping option has a fee of $10 per unit. Our priority shipping option has a fee of $49 per unit. International shipment fees will depend on shipping rates at the time of shipment.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Most of the time orders ship within 24 hours during a normal business week (Monday through Friday excluding holidays). Orders made on Friday must be submitted before 2pm PST in order to be processed, or it will be processed the following Monday.

You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Currently we ship products within the United States, Canada and Australia. Canadian orders and other international orders will incur a shipping fee which will depend on shipping rates at the time of the shipment. Please contact Orders@NurtureSmart.Org for orders outside the United States and Canada.

Nurture Smartᵀᴹ products and sensory toys are doctor-designed with input from hospital Child Life Specialists. These sensory products meet the rigorous safety and development standards required by hospitals but are also perfect for babies at home. Our sensory toys are used in over 600 hospitals including all major pediatric hospitals.

Nurture Smartᵀᴹ sensory toys are carefully designed to prevent injury or illness. Our crib toys have no removable parts that can fall into a crib or bassinet creating a choking hazard or strings or wires that could entangle a baby. Nurture Smartᵀᴹ sensory toys do not use fabric that can harbor bacteria and viruses and are easily cleaned and disinfected, helping to prevent flu, RSV and other germs from transferring to your baby.

Our sensory toys are loaded with features that stimulate brain and sensory development. These carefully crafted features range from the black and white viewing discs in our mobiles, to the cause-and-effect toys in our Crib Gym, to the raised graphics in our exceptionally large baby mirror. Sensory stimulation is critical to brain development and motivating movement that promotes muscle development.

Child Life Specialists are experts in child development, education, therapy and safety. They provide valued input on our toy designs and help test our products. They have been valued partners for over ten years and we very much appreciate these professionals and the wonderful work they do for children.

Yes, our sensory toys are tested in hospitals to make sure they meet the rigorous safety and development standards that hospitals require.

Yes, "designed for hospitals and loved by parents!" Our sensory toys are now used in thousands of homes by Moms and Dads who want the extraordinary safety and developmental features required by hospitals. 

The unique safety and developmental features included in our toys require a high degree of expertise to design and precision to build. We manufacture in small batches with extensive quality control processes. Our attention to detail adds, cost but we believe every baby deserves the benefits of having the safest and most developmentally advanced sensory toys.

The Nurture Smartᵀᴹ baby play gym was doctor-designed in collaboration with hospital Child Life Specialists. It includes carefully designed crib toys that allow this baby play gym to provide an exceptional developmental and sensory toy experience for your baby.

YES! This is the only baby play gym that is designed to be used safely in a baby crib, on the floor, in play yards and even with many bouncy chairs and baby seats.

Other play gyms incorporate cloth toys but cloth toys should never be placed in a crib because they can cause breathing problems and/or trap disease-causing bacteria or viruses. The Nurture Smartᵀᴹ baby play gym includes custom-designed crib toys made from phthalate-free, exceptionally strong plastic compounds that are baby-safe and provide numerous developmental benefits.

Our doctor-designed baby play gym toys have cause-and-effect features that motivate babies to keep playing and exploring, promoting a superior sensory toy developmental experience. Cause-and-effect crib toys help babies understand that their actions can result in an outcome. This is a critical learning and developmental step. It encourages exploration with the crib toys and stimulates brain activity and imagination. Our baby play gym cause-and-effect crib toys encourage exploration, advance brain activity, stimulate imagination and provide an important building block that facilitates more advanced learning and language development.

Our baby play gym is designed for babies up to 12 months old, but our crib toys can be removed from this baby activity gym and provide continued sensory stimulation for babies up to 18 months. The crib toys will motivate movement developing large muscle groups and promoting extended tummy time.

Doctor-designed for hospitals, and loved by parents, the Nurture Smartᵀᴹ baby play gym is baby-safe and provides exceptional crib toys to promote development. With the simple press of a button, our baby play gym can be folded and /or remove the legs for limited storage space! Our baby play gym is lightweight yet sturdy and even the crib toys can be easily cleaned and disinfected.

The Nurture Smartᵀᴹ baby crib mobile was doctor-designed in collaboration with hospital Child Life Specialists. It includes carefully designed mobile crib toy viewing disks that allow our baby mobile to provide an exceptional developmental and sensory toy experience for your baby.

YES! This baby crib mobile was designed with special safety features that meet hospital baby mobile safety standards. Mobiles that contain cloth crib toys or strings should never be placed over a crib as they can create a choking hazard if they fall into a crib. Cloth and string can also harbor bacteria and viruses that can be passed on to a baby. Our carefully designed baby mobile and viewing disks are made from phthalate-free, exceptionally strong plastic compounds that are baby-safe. They are firmly attached and easily cleaned and disinfected.

Our doctor-designed baby crib mobile includes color viewing discs as well as black and white viewing discs for your baby’s developing vision. Younger babies have difficulty distinguishing colors and are more attracted to and stimulated by black and white crib toys. As your baby grows, he or she will become more interested and fascinated by bright-colored crib toys. In addition to the viewing discs, the Nurture Smartᵀᴹ baby mobile for cribs includes an engaging domed mirror for babies to see themselves and their movements.

Our baby mobile also has a unique arm adjustment that allows you to adjust the distance of the viewing images to the ideal distance for your baby’s developing visual needs. Young babies can only see up to 12 inches, so it is critical for a crib mobile to have the adjustability to safely provide viewing stimulation at this distance. As the baby grows and develops, the images should be moved further away from baby to continue motivating interest and brain development.

Our baby mobile is a musical mobile and offers five sound alternatives (in-womb heartbeat, white noise, wave action and two music options) that provide both auditory stimulation and comfort to your baby. Studies have shown that white noise, waves, and in-womb heartbeat sounds promote comfort and better sleeping patterns for babies. The in-womb heartbeat option is particularly soothing for young babies as this was the primary sound they were exposed to developing in the womb. The in-womb heartbeat sound can also help with the significant transition to your baby’s new world. The volume levels for our musical baby mobile have also been carefully calibrated and tested to make sure they are heard but do not risk damage to your baby's sensitive hearing as it develops.

Our baby mobile is designed for babies 0 – 6 months old. When babies are capable of getting on their knees and/or pulling themselves up and reaching to touch the baby mobile it should be removed from the baby crib.

Our baby mobile is the only crib mobile designed to meet the rigorous safety, child development and comfort standards required by hospitals. These same baby mobile features are equally important when your baby goes home. Hospitals do not allow removable parts that can fall into the crib and create a choking hazard or strings or wires that could entangle a baby or fabric that can harbor bacteria and viruses. The Nurture Smartᵀᴹ baby mobile is easily cleaned and disinfected, helping to prevent flu, RSV and other germs from transferring to your baby, and the exceptional developmental features are doctor-designed. 

The Nurture Smartᵀᴹ portable baby mobile was doctor-designed in collaboration with hospital Child Life Specialists. It is a bassinet mobile, a crib mobile and a musical mobile all in one! It includes carefully designed mobile crib toy viewing disks that allow this baby mobile to provide an exceptional developmental and sensory toy experience for your baby.

YES!  This portable baby mobile was designed with special safety features that meet hospital baby mobile safety standards.  It can attach safely to baby bassinets, baby cribs, play yards and even many baby seats. Baby mobiles that contain cloth crib toys or strings should never be placed over a crib or bassinet as they can create a choking hazard if they fall in with the baby. Cloth and string can also harbor bacteria and viruses that can be passed on to a baby. Our carefully designed portable baby crib and bassinet mobile and viewing disks are made from phthalate free, exceptionally strong plastic compounds that are baby safe. They are firmly attached and easily cleaned and disinfected.

Our doctor-designed portable babycrib mobile includes color viewing discs as well as black and white viewing discs for baby’s developing vision.  Younger babies have difficulty distinguishing color and are more attracted and stimulated by black and white crib toys. As your baby grows, he or she will become more interested and fascinated by bright colored crib toys. Our portable baby mobile also has a unique arm adjustment that allows you to adjust the distance of the viewing images to the ideal distance for your baby’s developing visual needs. Young babies can only see up to 12 inches, so it is critical for a crib or bassinet mobile to have the adjustability to safely provide viewing stimulation at this distance.  As the baby grows and develops, the images should be moved further away from baby to continue motivating interest and brain development.   

Our portable baby bassinet and crib mobile is also a musical mobile and offers five sound alternatives (in womb heartbeat, white noise, wave action and two music options) that provide both auditory stimulation and comfort to your baby.  Studies have shown that white noise, waves, and in-womb heartbeat sounds promote comfort and better sleeping patterns for babies. The in-womb heartbeat option is particularly soothing for young babies as this was the primary sound they were exposed to developing in the womb. The in-womb heartbeat sound can also help with the significant transition to baby’s new world. The volume levels for our musical baby mobile have also been carefully calibrated and tested to make sure they are heard but do not risk damage to your baby's sensitive hearing as it develops.

Our baby mobile is designed for babies 0 – 6 months old.  When babies are capable of getting on their knees and/or pulling themselves up and reaching to touch the baby mobile it should be removed from the baby crib.

Our portable baby mobile is the only bassinet and crib mobile designed to meet the rigorous safety, child development and comfort standards required by hospitals. These same baby mobile features are equally important when your baby goes home. Hospitals do not allow removable parts that can fall into the bassinet or crib and create a choking hazard or strings or wires that could entangle a baby or fabric that can harbor bacteria and viruses. The Nurture Smartᵀᴹ portable baby mobile is easily cleaned and disinfected, helping to prevent flu, RSV and other germs from transferring to your baby, and the exceptional developmental features are doctor-designed. 

The Nurture Smartᵀᴹ Sensory Ball provides a powerful mechanism for shared play between babies and their parents and/or siblings.  Shared sensory ball play helps develop social skills, self- control and emotional regulation. This sensory toy for babies is wonderful as babies and children can use them in so many ways; ways that change as youngsters master new skills and learn new concepts.

This sensory ball has a unique, patented rib design that is perfect for small hands to practice grasp and release, building fine motor skills. Crawlers and toddlers alike will love pushing, chasing, throwing and catching this ball as they build coordination and strengthen major muscle groups. The rib design prevents this sensory ball from rolling too far away, so more play time and less frustration!

Yes, this sensory ball is light enough to be used safely indoors, and the tough nylon cover allows for outdoor play. The nylon cover of this sensory ball is easy to clean with disinfecting wipes and the inner PVC liner deflates for easy storage and packing.

The sensory ball includes a pleasing crinkle material in the patented ribs that provides rewarding auditory and tactile sensory stimulation. The bright, contrasting colors provide visual sensory stimulation and make it easy to see and track.

This sensory ball will provide hours of fun for crawlers, toddlers and older children.

The Nurture Smartᵀᴹ portable baby mirror was doctor-designed in collaboration with hospital Child Life Specialists. Our baby mirror can be a crib mirror, bassinet mirror, play-yard mirror or floor mirror. The large size and black-and-white raised graphics provide an exceptional developmental and sensory toy experience for a baby and the attachment loops at the top allow you to secure it in an upright position for easy viewing.

Nothing is more enticing to babies than the human face. Babies love to look at faces and can be mesmerized by their own. Mirror images help your baby learn how to focus his or her eyes, follow images, learn new words and explore the wonderful things a face can do. Enjoying one’s own blinking, smiling image in a mirror is an important social and emotional milestone that babies tend to achieve during the first year. By gazing at themselves and their loved ones in a mirror, a baby can learn to identify familiar faces, track movements and even develop their tiny muscles as they reach and roll toward their reflection. And, if you talk to your baby while showing parts of your face in front of the mirror, you’ll help boost their language skills.

The fascination babies have with their mirror reflection can be a strong motivator for tummy time duration and other muscle-building exercises. Nurture Smart’s large baby mirror propped against a wall or pillow can motivate tummy time, sit time duration and physical activity that will help build the muscles and coordination necessary for crawling and walking. 

The Nurture Smartᵀᴹ baby mirror is larger than any other baby mirror. This is important because a baby's vision develops during the first year and the larger reflection provided by our mirror will make it much easier for the baby to see their reflection and start benefiting from the advantages noted above. The larger mirror size allows for easy mirror sharing with Mom, Dad or siblings to play peek-a-boo and other games to engage with baby. The mirror can also be placed further from the baby opening up even more play options and movement motivation. 

This baby mirror includes bold black and white graphics both around the mirror and on the back. Young babies have difficulty distinguishing color and are much more attracted to black-and-white images.  Our graphic designs around the mirror add to the visual attraction of the mirror and our artist-designed graphics on the reverse side of the mirror provide an interesting visual alternative for a baby to focus on. These designs are all raised to provide both added visual stimulation and tactile stimulation rewarding the baby when they touch the mirror. 

Our baby mirror is designed for babies 0 – 10 months old. However, after this time the decorative baby mirror can be hung on a wall in the baby's room.

Our baby mirror is the only baby mirror designed to meet the rigorous safety and child development standards required by hospitals. These same baby mirror features are equally important when your baby goes home. Hospitals do not allow cloth parts that could create a choking hazard or strings that could entangle a baby or fabric that can harbor bacteria and viruses. The Nurture Smartᵀᴹ baby mirror is easily cleaned and disinfected, helping to prevent flu, RSV and other germs from transferring to your baby, and the exceptional developmental features are doctor-designed.