What Kind of Information Do We Collect?
Our website collects information about you that is submitted specifically by you as the user when you register on the website, place an order and input shipping information, subscribe to our newsletter or submit an online form.
We do not sell information to any 3rd party companies and only use the information to fulfill orders, request information or use it to send promotional information. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We are happy to refund products that are damaged or incorrect products that are received at our cost. We also offer a limited 30 day return policy. Please refer to our Warranty and Returns page for more information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
How do we protect your information?
Our website is protected with a the web standard encryption for all transactions, which is a SSL (secure socket layer). This is the same technology being employed across the web with retailers such as Walmart and Amazon. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We do not store credit card information on our server or in your user account. Credit Card transactions are made securely and are encrypted as you proceed through the checkout process. We facilitate the transaction with the payment processor and do not store a complete card number anywhere within our database.
Third party links
Occasionally we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.